Performance and growth marketing

Growth that pays for itself.

I help consumer brands find customers profitably, through paid media, social and marketplaces like Amazon and TikTok Shop. For ten years I led performance at thortful, taking it from 200 customers to 6 million.

Year one Ten years on 200 customers 6 million customers
6mcustomers acquired at thortful, from a base of 200
£4m+annual marketing budget, run at a profit
£1mrevenue stream built on Amazon and TikTok Shop
300k+of my own greeting card designs sold
Services

Three ways I can help

Most brands start with a clear answer on whether a channel is worth it. From there I can build it with you, or join your team part-time to lead growth.

If you're deciding

Marketplace audit

  • How many people search for products like yours, and how crowded it is
  • What you'd actually make per sale after fees, fulfilment and delivery
  • The risks, including undercutting your own website
  • A 90-day launch plan with clear points to stop or scale

Fixed fee. Credited against launch work if you go ahead.

If you're ready to launch

Amazon and TikTok Shop set-up

  • Accounts, Brand Registry and fulfilment set up properly
  • Listings written around what customers really search for
  • Advertising launched, measured and improved
  • Gifting and seasonal plans for your busiest months

Project fee. Scoped after the audit.

If you need a growth lead

Fractional Head of Growth

  • A plan for where to spend, and what to stop
  • Google, Meta and TikTok taken from testing to always-on
  • Keeping the customers you've paid to win
  • Building and coaching your in-house team

Monthly retainer. One to three days a week.

About

Hello, I'm Richard

I spent ten years as Head of Performance at thortful, the online greeting card marketplace. I sat on the management team and worked closely with the founders on company strategy.

I've seen growth from both ends. In the early days I built the teams, tools and processes from scratch. Later, as the market changed, I shifted our focus towards keeping customers as well as winning them.

The work I enjoy most mixes creative ideas with careful analysis: campaigns, products and new platforms, judged on the numbers.

  • Profitable acquisition

    Built an acquisition model that paid back within four months, during thortful's start-up phase.

  • Paid media

    Took Google, Meta and TikTok from new accounts to mature, always-on activity, and tested affiliate, programmatic and influencer marketing.

  • Marketplaces

    Built thortful's Amazon and TikTok Shop channels into a £1m revenue stream.

  • Creative and social

    Led the social team behind several viral videos, and helped designers create bestselling cards.

  • Automation

    Built a Python tool that creates static ads from templates, saving hundreds of design hours.

How it works

Simple, with no long contracts

  1. A free 30-minute call

    Tell me about your brand and what you want to achieve. You'll come away with at least one useful idea, whatever you decide.

  2. A clear recommendation

    An audit or proposal with the numbers behind it, so you can decide with confidence.

  3. Build and grow

    I set things up and hand over, or stay on to lead growth alongside your team.

Get in touch

Wondering whether Amazon or TikTok Shop could work for you?

Book a free call and I'll give you a straight answer, even if it's "not yet".